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Questions and answers
What are the services offered at Singapore's libraries?
Singapore's libraries provide a vast range of services catered to satisfy the needs of various patrons. Some of the services offered include borrowing books, e-books, and audiobooks, access to online databases for research, inter-library loan services, public computers and Wi-Fi, printing and scanning facilities, as well as study rooms and meeting spaces. For students and researchers, there are also specialized services such as reference assistance and workshops on information literacy. Furthermore, Singapore's libraries host regular events and programs for all age groups, including storytelling sessions for children, book clubs for adults, writing workshops, author talks, and technology classes. Additionally, some libraries offer services for differently-abled patrons, such as braille and large-print materials, as well as home delivery services for those who are unable to visit the library in person.
How can I borrow books from a library in Singapore?
Borrowing books from a library in Singapore is a straightforward process. To borrow physical items such as books, DVDs, or CDs, you will need to have a valid library card issued by the National Library Board (NLB). If you do not have a library card, you can easily sign up for one at any NLB library branch by presenting your identification documents and proof of address. Once you have your library card, you can proceed to borrow items from the library's collection. For borrowing e-books and audiobooks, patrons can access the NLB's digital library platform through the NLB Mobile app or the NLB website. Simply log in with your library card details, browse the digital collection, and borrow the items of your choice for a specified loan period. At the end of the loan period, the e-books and audiobooks will automatically be returned, eliminating the need for physical returns.
Are there any fees or charges associated with using a library in Singapore?
Most services offered at Singapore's libraries are free for patrons, including borrowing physical and digital items, using public computers and Wi-Fi, attending library programs and events, and accessing online databases. However, there are certain fees and charges that patrons may encounter: It is advisable to check with the specific library branch or the NLB website for a complete list of fees and charges, as well as any updates to the fee structure. Overdue fines: Patrons will be charged overdue fines for late returns of physical items borrowed from the library. Reservation fees: A nominal fee may be charged for reserving items that are currently on loan to other patrons. Printing and photocopying: Patrons may incur charges for printing, photocopying, or scanning documents at the library.
Can I access online resources and databases from a library in Singapore?
Yes, patrons of Singapore's libraries have access to a wide range of online resources and databases, which are available through the NLB's digital library platform. These online resources include e-books, audiobooks, e-journals, magazines, newspapers, and research databases covering various topics such as academic research, business, health, and language learning. To access the online resources, patrons can log in to their NLB account through the NLB Mobile app or the NLB website. From there, they can browse the digital collection, search for specific titles or subjects, and access the resources from anywhere with an internet connection. Some online databases may require additional authentication using your library card details.
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